Privacy Policy

Last Updated: October 1, 2023

Financial Literacy for New Canadians ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website financialliteracy.ca (the "Website") or use our services.

Please read this Privacy Policy carefully. By accessing or using our Website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Website or services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out forms on our Website
• Subscribe to our newsletter
• Request a consultation
• Contact us via email, phone, or other communication channels
• Participate in surveys or promotions
• Post comments or feedback on our Website

The personal information we may collect includes:

• Name
• Email address
• Phone number
• Mailing address
• Financial information (only as necessary to provide our services)
• Immigration status and history (only as necessary to provide our services)
• Other information you choose to provide

1.2 Automatically Collected Information

When you visit our Website, we may automatically collect certain information about your device and usage of our Website, including:

• IP address
• Browser type and version
• Operating system
• Device type
• Pages visited and time spent on those pages
• Referring website addresses
• Other browsing statistics

1.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

We use the following types of cookies:

• Essential Cookies: Required for the operation of our Website. They enable basic functions like page navigation and access to secure areas.
• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our Website. This helps us improve the way our Website works.
• Functionality Cookies: Used to recognize you when you return to our Website. This enables us to personalize our content for you and remember your preferences.
• Targeting Cookies: Record your visit to our Website, the pages you have visited, and the links you have followed. We may use this information to make our Website and the content displayed on it more relevant to your interests.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Website and services
• Process and complete transactions
• Send administrative information, such as updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Communicate with you about products, services, offers, and events
• Monitor and analyze trends, usage, and activities in connection with our Website
• Detect, prevent, and address technical issues
• Protect against harmful, unauthorized, or illegal activity
• Comply with legal obligations

3. Disclosure of Your Information

We may share your information in the following situations:

3.1 Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.

3.2 Business Transfers

If we are involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.

3.3 Legal Requirements

We may disclose your information where we believe it is necessary to comply with applicable laws, regulations, legal processes, or governmental requests, or to exercise or protect our legal rights.

3.4 With Your Consent

We may disclose your personal information for any other purpose with your consent.

4. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will also retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Third-Party Links

Our Website may contain links to third-party websites and services. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any websites you visit.

7. Children's Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our files.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to object to processing of your personal information
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the information provided in the 'Contact Us' section below.

9. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last Updated' date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us